Authentication via DUO mobile app

When you set up Multi-Factor Authentication to use the DUO app on your smartphone, each time you enter your user name and password to log in to your account, you will also have to use the DUO app on your smartphone. This additional step verifies that you are the account owner. Once you open the DUO app and tap Approve, your account will be verified and you will be logged in to your account.

Setting up DUO app authentication

To set up authentication via DUO app

1. On the Welcome page, click DUO App.
   
   
2. Choose the type of smartphone you want to use for authentication, and then click SAVE & CONTINUE.
   
   
3. On your mobile phone, search for the DUO Mobile app in the Apple Store or Google Play, and then tap the download icon to install the app.
4. On your smartphone, launch the DUO app.
5. On the Download Duo page, click GENERATE BARCODE.
   
   
   
6. Using the DUO Mobile app on your smartphone, scan the barcode that is displayed on your computer.
   
   
   Your account is now configured to use the DUO App for Multi-Factor Authentication.
7. If you want to set up authentication by SMS as well, click SMS. Otherwise, click Finish Enrollment.
   
   Important: Once you click Finish Enrollment, you will not be able to go back and configure an additional authentication method.

Authenticating your account via DUO App

Each time that you log in to your account, you will be prompted to authenticate your account.

To authenticate your account via DUO App

1. In the login window, enter your user name and password, and click Log In.
   The authentication window appears.
   
   
2. Click DUO App.
   
3. On your smartphone, open the DUO Mobile app.
   You will see a message at the top of the screen telling you that a request is waiting.
4. Tap the message to respond to the request.
   The login request appears.
   
   
5. Tap Approve to authenticate your account.
   Your account is verified and you are logged in to your account.